On Friday I walked into Wells Fargo and got the last $27.12 I had there.
Just like that, I’m no longer their customer.
I had been waiting for things to clear and spending my money there, moving my online banking to my new credit union account, just waiting it out.
They questioned me, needled me a bit about why I wanted to close out the account, tried to get me to stay, but in the end I just wanted to leave.
There wasn’t any unpleasantness, no raised voices, no dirty looks, nothing like that, I just declined to discuss it.
That $3 fee was a test to see how customers would react, and now they know.
I am gone like your fist when you open your hand.